Privacy Policy

Last Updated: March 9, 2026

Rockitgo Digital dba Rockitgo LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, interact with our AI-powered automation solutions, or complete any assessment tool or quiz.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide to us when you fill out contact forms, schedule appointments, sign up for our services, communicate with us, subscribe to our newsletter, or complete any assessment tool, quiz, or calculator. This may include your name, contact information, business details, payment information, and communication preferences.

1.2 Assessment and Quiz Data Updated

When you complete our Revenue Leak Assessment or any other business evaluation tool, we collect the business information you self-report, including but not limited to:

• Business metrics such as estimated lead volume, website traffic, and close rates
• Revenue and deal size estimates you provide
• Information about your current tools, systems, and communication practices
• Your assessment responses, scores, and generated report data
• Contact information submitted at the conclusion of the assessment

This data is used to generate your personalized report, contact you about our services, and improve our assessment tools. We store this data in GoHighLevel (GHL), our CRM platform. You represent that any metrics you enter are reasonably accurate to the best of your knowledge.

1.3 Information Automatically Collected

When you visit our website or use our services, we automatically collect device information, usage data, cookies and similar tracking technologies, and general location data based on IP address.

1.4 AI Service Data

When you use our AI-powered services (including AI receptionist, chatbot, and automation tools), we may collect:

• Call recordings and transcripts
• Chat conversations and messages
• Lead and customer interaction data
• Appointment and scheduling information
• Voice recordings for AI training and quality assurance

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; process transactions; send administrative information and security alerts; respond to inquiries; train and improve our AI models; send marketing communications (with your consent); monitor usage patterns; detect and address technical issues; and comply with legal obligations.

Specifically regarding assessment data, we use your quiz responses to generate your revenue leak report, calculate a recommended service plan, and follow up with you via SMS, email, or phone about your results and our services. By submitting the assessment, you consent to this use and to being contacted by Rockitgo Digital.

3. GoHighLevel (GHL) Integration

Our services utilize GoHighLevel (GHL) as a CRM and automation platform. Your data — including any information submitted through our assessment tools and quizzes — may be stored and processed through GHL's platform, subject to their privacy policy at gohighlevel.com/privacy-policy. We implement appropriate safeguards to protect data shared with GHL.

4. Third-Party Service Providers

We may share your information with third-party service providers including cloud hosting, payment processors (Stripe), email and SMS providers, analytics providers, AI and machine learning platforms, and CRM tools (GoHighLevel). These parties are contractually obligated to protect your information.

5. Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, resolve disputes, enforce our agreements, and maintain AI training data (anonymized when possible). When no longer needed, we securely delete or anonymize your information.

6. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or port your personal information, opt out of marketing communications, and object to certain processing activities. To exercise these rights, please contact us using the information below.

7. SMS and Phone Communications

By providing your phone number — including through our Revenue Leak Assessment or any other form or quiz — you consent to receive transactional messages, appointment reminders, service updates, and marketing messages (if you opt in). You can opt out at any time by replying "STOP" to any SMS message. Message and data rates may apply.

8. Call Recording and Monitoring

Calls with our AI receptionist may be recorded for quality assurance, training, and legal compliance. You will be notified at the beginning of recorded calls. Recordings are stored securely per our data retention policy.

9. Cookies and Tracking Technologies

We use cookies to remember preferences, analyze traffic, deliver personalized content, and improve our services. You can control cookies through your browser settings, though disabling them may limit certain features.

10. Data Security

We implement encryption in transit and at rest, regular security assessments, access controls, employee training, and secure cloud infrastructure to protect your information. However, no method of internet transmission is 100% secure.

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children and will delete any such information if discovered.

12. California Privacy Rights (CCPA)

California residents have rights to know what personal information is collected, whether it is sold or disclosed, opt out of its sale, request deletion, and be free from discrimination for exercising these rights. We do not sell your personal information to third parties.

13. International Data Transfers

Your information may be transferred to and processed in other countries. We ensure appropriate safeguards are in place in accordance with this policy and applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, notifying you by posting the update on our website, updating the "Last Updated" date, and sending email notification for significant changes. Continued use constitutes acceptance.

15. Contact Us

16. Consent

By using our website, services, or any assessment tool, you consent to this Privacy Policy and our collection, use, and disclosure of your information as described herein.